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Suffolk Studio Glass Privacy Policy...

Suffolk Glass (UK) Ltd understands and respects your individual right to privacy and is committed to providing on-line data security. This privacy statement explains how data is handled whilst you browse and submit information through our website and your options regarding the ways in which your data is used.

Cookies & how we use them

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

This website, along with many others, uses cookies. Cookies are essential to the running of websites and let users navigate smoothly around sites and (where appropriate) allow the site owner to tailor content to fit the needs of visitors. Without cookies enabled we can't guarantee that our website and your experience of it are as we intended it to be.

However and most importantly, NONE of the cookies we use collect your personal information in any way and therefore cannot be used to identify you. This website does not store any information that would, on its own, allow us to identify individual users without their express permission. Any cookies that may be used by this website are used either solely or on 'session' basis to maintain user preferences.

This type of 'session cookie' is just temporary and only exist during the time you use our website (or more strictly, until you close the browser after using our website). Session cookies help our website remember what you chose on the previous page to avoiding the need to re-enter information.

Again at no point do any of the cookies we use enable us to identify who you are and very importantly, are not shared with any third parties. Therefore because our cookies cannot identify you, we are not required to seek permission to use these types of cookie under the GDPR rules. If you require any additional information, please do not hesitate to contact us.

Registration and completing forms

You will be asked to provide personal information such as your name, address, telephone number and email address when placing an order or completing an online forms for example to receive a newsletter.

The information gathered will only be used to complete your request unless specifically stated on a particular form. Information provided by you will be handled in accordance with the relevant jurisdiction's data protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our employees.

Data for direct marketing

From time to time, we may provide information on various products and services that may be of interest to you, including changes and improvements to our website(s). Should you decide that you do not wish to receive such communications, please email:

Transfer of data / sharing

We will not disclose your personal information unless we are obliged to do so or allowed to do so by law or where we need to do so in order to run our organisation (for example information may be passed to and used by other members of the Suffolk Glass (UK) Ltd Group or with Delivery Companies so we can send our products to you). Should this be the case, we will ensure that confidentiality agreements are in place.

Amend/update information

If you believe that any information held by us about you is incorrect or incomplete you should write to the Data Protection Officer at the address given below. Any information that is found to be incorrect will be corrected as soon as possible.

Other web sites

Our web site may contain links to other web sites, which are outside our control and are not covered by this privacy statement. The operators of these sites may collect information from you that in turn may be used by them in accordance with their privacy policy, which may differ from ours.

Notification of changes to the Privacy Statement

We may change the content, products or services found on our site at anytime without notice and consequently our privacy policy may change at any time in the future without notice.

Access rights

You have the right to access personal data that is held about you. To obtain a copy of the personal information we hold about you please write to the address given below.

If you have any queries or comments regarding this privacy statement, please write to:

Data Protection Dept
Suffolk Glass (UK) Ltd
Chilton Street
Sudbury, Suffolk
CO10 8QS
Tel: +44 (0) 1787 880620